Privacy Policy

1. Introduction
This Privacy Policy describes how JEF-LUMIVI LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website: Lumivi Studio (the "Site"). By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Data Controller
The entity responsible for processing your personal data is:
JEF-LUMIVI LLC
A New Mexico Limited Liability Company
Registration No: 7118104
Address: 539 W. Commerce St, Dallas, TX 75208, USA
Email: support@lumivistudio.com

3. Information We Collect
We may collect several types of information for various purposes, including:

  • Personal Identifiable Information (PII): First and last name, email address.

  • Payment Information: We do not store your credit card or bank details. All payments are processed by secure third-party providers (Stripe and PayPal) in compliance with PCI-DSS standards.

  • Usage and Technical Data: IP address, browser type, navigation history, and access times.

  • Interaction Data: Responses provided in forms, quizzes, or surveys, and purchase history.

4. How We Use Your Data
Your information is used for the following purposes:

  • To provide and maintain our digital programs;

  • To process payments and prevent fraudulent transactions;

  • To send administrative information, such as order confirmations and updates;

  • To send marketing and promotional communications (you may opt-out at any time via the "unsubscribe" link in our emails);

  • To improve our website, products, and user experience;

  • To provide customer support.

5. Third-Party Service Providers
We share information with trusted third-party service providers to facilitate our operations, including:

  • Systeme.io (Platform hosting and email delivery)

  • Stripe & PayPal (Payment processing)

  • TikTok (Advertising and analytics via tracking pixels)

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as the TikTok Pixel) to track activity on our Site and hold certain information.

  • Purpose: To analyze Site traffic, understand user behavior, and deliver relevant advertisements on social media platforms.

  • Control: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may be inaccessible.

7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., for tax or accounting purposes).

8. Data Security and International Transfers
The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure.
International Transfer: Your information, including Personal Data, is processed and stored in the United States. By using our services and providing your information, you consent to the transfer of your data to the U.S., where data protection laws may differ from those in your jurisdiction.

9. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data.

  • Rectification: The right to request that we correct any information you believe is inaccurate.

  • Erasure (Right to be Forgotten): The right to request that we erase your personal data, under certain conditions.

  • Restriction of Processing: The right to object to or limit the processing of your data.

To exercise these rights, please contact us at: support@lumivistudio.com

10. Children’s Privacy
Our Site and products are not intended for use by individuals under the age of 18 ("Minors"). We do not knowingly collect personally identifiable information from children. If we become aware that we have collected Personal Data from a child without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.